Telehealth ConsultationsAccess GP care from home with secure online consultations and virtual appointments.
Rotem Medical Family Practice offers online GP consultations, providing convenient and flexible access to care when you can’t attend in person. Whether you’re managing a repeat script, discussing test results or feeling unwell at home, Telehealth allows you to speak with your doctor securely and privately.
All Telehealth appointments are conducted by one of our GPs, with the same level of care and confidentiality you’d receive in the clinic.
What Can Be Managed by Telehealth?
Telehealth is ideal for straightforward matters that do not require a physical examination.
These include:
- Repeat prescriptions and referrals
- Review of blood test or imaging results
- Mental health care discussions
- Follow-up consultations
- Advice for mild cold or flu symptoms
- Chronic condition reviews or check-ups
- Medical certificates (if clinically appropriate)
When an In-Person Visit May Be Needed
Some health issues require a physical examination, procedure or further testing that cannot be completed via Telehealth. If this is the case, your GP will advise you during your call and help arrange a follow-up visit at the clinic.
Examples may include:
- New or worsening symptoms needing examination
- Skin checks or physical injuries
- Immunisations or procedures
- Care plan initiation or assessments that require measurements
How It Works
Telehealth appointments are conducted via phone or video, depending on your preference and the nature of the consultation.
Once booked, our reception team will confirm the time and method. Please ensure you’re in a quiet, private space and available to answer at the scheduled time. Standard appointment times apply.
Billing and Eligibility
Telehealth consultations are billed privately or bulk billed in line with current Medicare guidelines. Eligibility may depend on whether you’ve had a face-to-face appointment at the clinic within the last 12 months, as per Medicare requirements.
We will confirm any out-of-pocket costs or rebate eligibility at the time of booking.
Book a Telehealth Appointment
To book an online GP consultation, simply contact our reception team or book online.
We’ll confirm your eligibility, consultation type and whether phone or video is most suitable.
Frequently Asked Questions
If you’re concerned about delays in speech, motor skills, behaviour, sleep or social interaction, book a consultation. Early intervention can make a big difference, and we’ll guide you on the next steps.
Your GP will assess growth, feeding, sleep, physical and developmental milestones. We may also discuss vaccinations, safety and nutrition based on your child’s age.
Yes. We aim to create a calm and welcoming space for children and families. Our team works with a gentle and patient approach to ensure positive visits for little ones.
Yes. If your child needs specialist care, your GP can provide a referral after an assessment. We can also help coordinate care and provide follow-up support.
Yes. We offer annual flu vaccinations for children as part of our immunisation services. These are recommended for children over six months and are especially important during flu season.
Most routine childhood immunisations under the National Immunisation Program are Medicare-funded. We’ll confirm any additional costs or private vaccines at the time of booking.
We care for patients from birth through to teenage years and into young adulthood. Each stage of growth has its own needs, and we tailor our care accordingly.