Policies

Rotem Medical Family Practice is committed to providing clear and transparent information about our policies and the way we manage your personal information. Copies of our policies are available below for your reference.

Privacy Policy

Our Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Australian Privacy Principles. Click below to download a copy of our Privacy Policy.

Communications Policy

Our Communications Policy outlines how Rotem Medical Family Practice communicates with patients in a timely, respectful and confidential manner. The policy also outlines our commitment to providing clear, accessible communication and responding appropriately to patient enquiries. Click below to downlad a copy of our Communications Policy.

Complaints Policy

Our Complaints Policy details how Rotem Medical Family Practice deals with complaints as well as how patients can lodge complaints. Click below to download a copy of our Complaints Policy.

Drugs of Dependence Policy

Rotem Medical has a policy in place to support the safe and appropriate use of medicines with the potential for dependence. We do not prescribe Schedule 8 (S8) medicines or provide ongoing management of S8 medications. Patients seeking to start, renew or continue S8 medication should not book an appointment for this purpose. Please read our patient information below for further details.